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Katrin Geske

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Latest activity by Katrin Geske
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    Katrin Geske commented,

    Hi Prakruti, I entirely agree with Aswin. Having missed chats is a very bad user experience. Moreover, we work with multiple departments. I have to take every department out manually and remember t...

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    Katrin Geske created a post,

    Ability for admins to logout agents

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    It would be great to have some kind of management feature/panel that allows admins to log out agents from chat. This same panel could for instance be used to switch around agents from one to anothe...