水谷

Dear Audrey,

Thank you for the quick answer. 

Your answer is exactly what I wanted to know. 

I will also check the site you taught. 

Thank you.

Best Regard.

Dear Audrey,

Thank you for the quick answer. 

Your answer is exactly what I wanted to know. 

I will also check the site you taught. 

Thank you.

Best Regard.

Hello.

 Can a customer reopen a ticket that has been resolved?

 Thanks in advance for your reply.

Hello. 

We're trying to use Zendesk to build a support site for our products.

I would like to receive images and model data when customers of our product ask us questions, can I attach them?

And if customers can attach data, is there a limit to the amount of data they can have?

Thanks in advance for your reply.