Recent searches


No recent searches

Ranjan Kumar's Avatar

Ranjan Kumar

Joined Aug 13, 2024

·

Last activity Aug 13, 2024

Following

0

Followers

0

Total activity

5

Votes

0

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Ranjan Kumar

Ranjan Kumar commented,

Community comment Feedback - Chat and Messaging (Chat)

Same issue here ,

Web widget messaging disappeared after clicking the down arrow button and for that, I have to reload the page again to show the message web widget option. Please help here,  after clicking  widget should just close  not disappear unless the user clicks the x icon

View comment · Posted Aug 13, 2024 · Ranjan Kumar

0

Followers

0

Votes

0

Comments


Ranjan Kumar commented,

CommentWeb Widget documentation

hi Zendesk Customer Care, Web widget messaging disappeared after clicking the down arrow button and for that, I have to reload the page again to show the message web widget option. Please help here,  after clicking  widget should just close  not disappear unless the user clicks the x icon

View comment · Posted Aug 13, 2024 · Ranjan Kumar

0

Followers

0

Votes

0

Comments


Ranjan Kumar commented,

CommentWeb Widget documentation

Hi need your help regarding authentication for users by using a web widget message, not the classic one.

I successfully generated JWT token and used the callback function as per the documentation

zE("messenger", "login user", function (callback) {
                     callback(z_tokens)
                   })

I am getting success messages in the network console but even when I go to agent chat I do not see the green ticked option for the user which I logged in

View comment · Edited Aug 13, 2024 · Ranjan Kumar

0

Followers

0

Votes

0

Comments