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Keith Shaw

  • Total activity 17
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Activity overview

Latest activity by Keith Shaw
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    Keith Shaw commented,

    Anna G. Thank you for solving the largest problem with Zendesk!! We are already loving the quick and easy functionality that should be a day 1 feature of a business tool like Zendesk.   Hey Zendesk...

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    Keith Shaw commented,

    Thanks Anton and Zendesk support team,  Has anyone found a solution / workaround to the 300 orgs user limitation ? This seriously impacts our customer care teams. Ideally we would have no limit.  W...

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    Keith Shaw commented,

    Was this feature removed ? I cannot find any labels added to the Jira as a result of coming from the Zendesk app. We love the app / add-on but are looking for a solid way to report what is being se...

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    Keith Shaw commented,

    At least once a quarter. I recently tried to pull it using GoodData but found that the Active = True filter does not seem to work. Additional after suspending or "demoting" some of the agent accoun...

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    Keith Shaw commented,

    This is still much more complicated than necessary and very disappointing.Being able to quickly pull a list active agents is what any organization would consider basic functionality. I dread anytim...