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Sander Scheer

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Activity overview

Latest activity by Sander Scheer
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    Sander Scheer commented,

    1. Support
    2. ...
    3. Workflows
    4. Using Liquid markup to set agent signatures

    Hi Gmasiulis and DJ Jimenez, Unfortunately, you can't use ticket-level placeholders in the signature. That is exactly the reason why I developed the app I mentioned before, to add a dynamic-content...

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    • Sander Scheer
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    Sander Scheer commented,

    1. Support
    2. ...
    3. Workflows
    4. Using Liquid markup to set agent signatures

    Nice explanation! But, I think the main issue for some people is that you can't use ticket-level information in the signature. For that problem, I wrote an app that adds a dynamic-content placehold...

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    • Sander Scheer
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    • 2 votes
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    Sander Scheer commented,

    1. Support
    2. ...
    3. Tickets
    4. Setting up multiple brands

    Hi everybody! The "Add Signature for Brand" App we have written is now open source available on Github: https://github.com/drukwerkdeal/zendesk_addsignatureforbrand If you are interested in custom ...

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    • Sander Scheer
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    Sander Scheer commented,

    1. Support
    2. ...
    3. Tickets
    4. Setting up multiple brands

    We have fixed that with the following solution, based on the "Create ticket for brand app": 1. Create a dynamic content, where you have a different signature for every brand (while the brand is a c...

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    • Sander Scheer
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