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Sander Scheer

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Latest activity by Sander Scheer
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    Sander Scheer commented,

    Hi Gmasiulis and DJ Jimenez, Unfortunately, you can't use ticket-level placeholders in the signature. That is exactly the reason why I developed the app I mentioned before, to add a dynamic-content...

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    Sander Scheer commented,

    Nice explanation! But, I think the main issue for some people is that you can't use ticket-level information in the signature. For that problem, I wrote an app that adds a dynamic-content placehold...

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    Sander Scheer commented,

    Hi everybody! The "Add Signature for Brand" App we have written is now open source available on Github: https://github.com/drukwerkdeal/zendesk_addsignatureforbrand If you are interested in custom ...

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    Sander Scheer commented,

    We have fixed that with the following solution, based on the "Create ticket for brand app": 1. Create a dynamic content, where you have a different signature for every brand (while the brand is a c...