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Nick (Agent)
Joined Oct 18, 2024
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Last activity Feb 11, 2025
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Latest activity by Nick (Agent)
Nick (Agent) commented,
CommentSetting up Talk
When will these features be available? Without beeing able to use Talks IVRs, this is for us not usefall at all:
Failover functionality is not supported on a SIP-IN line.
- SIP-IN lines cannot be configured using APIs. They can only be set up in Admin Center.
- Talk Interactive Voice Response (IVR) trees are not currently supported.
- Callback functionality is not currently supported.
- You can’t place outbound calls from a SIP-IN line. In the case of call overflow and agent forwarding, you’ll need to choose an external PSTN number for outbound calls.
- You can’t block numbers from a SIP-IN line.
View comment · Posted Dec 11, 2024 · Nick (Agent)
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Nick (Agent) commented,
Community comment Feedback - Voice (Talk)
We would appreciate if the feature comes available soon.
View comment · Posted Oct 18, 2024 · Nick (Agent)
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