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Davida Fernandez's Avatar

Davida Fernandez

Joined May 28, 2024

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Last activity Dec 16, 2024

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Davida Fernandez commented,

CommentMetrics, attributes, and filters

I am getting aggregated numbers for created tickets. For instance:

Ticket ID | Count
0001 | 3
0002 | 2
0003 | 1

How can a single ticket be created more than once? I am simply looking for the number of tickets created each week.

I switched to Classic Builder and used D_Count to get the correct number, but I'm confused on how a single created ticket can have multiple counts.

View comment · Edited Dec 16, 2024 · Davida Fernandez

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