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Ani

Joined Apr 18, 2024

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Last activity Apr 18, 2024

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Ani commented,

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Hello Team,

We are currently in the process of converting from GET to POST with the below endpoint
https://yoursubdomain.zendesk.com/access/jwt.

 

Due to our architectural constraints we cannot submit this from a form instead we are authenticating from an endpoint when the user tries to access a zendesk resource (Python).
 

we do get a 403 when I do an automatic redirect using the below code.

aiohttp.ClientSession().post(url, data=json.dumps(data), headers=headers, allow_redirects=True)


we get a 302 when the redirect is set to False
aiohttp.ClientSession().post(url, data=json.dumps(data), headers=headers, allow_redirects=False)

 

data looks like below - 

{'jwt': ‘jwt_token_generated_here’}

Does the 302 mean the user is authenticated? I dont think so since we cannot access any zendesk resources.

When i try to access a helpdesk link it hits the remote login URL set up in the zendesk admin page. (This means I was not authenticated)

 

Can you please advise.

 

Ani

 

 

 

View comment · Edited Apr 18, 2024 · Ani

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