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Caren Mae Pagalaran's Avatar

Caren Mae Pagalaran

Joined Apr 24, 2024

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Last activity Apr 25, 2024

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Latest activity by Caren Mae Pagalaran

Caren Mae Pagalaran commented,

Community comment Feedback - Ticketing system (Support)

Hi. is there a business triggers before a user submits his ticket. What we want to happen is before he submits his ticket, he will get notified an alert message.  Once he select a category,  there should be a pop up message. that's what we want to add. Is that something possible?

View comment · Posted Apr 25, 2024 · Caren Mae Pagalaran

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Caren Mae Pagalaran commented,

CommentTicket customization

How can we add a pop up or alert message about any rule or info before the user submits his ticket through Zendesk. For e.g. what I want is if we select a certain category, there should be a pop up message or alert message to notify the user.

View comment · Posted Apr 24, 2024 · Caren Mae Pagalaran

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