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Hoa Tran
Joined Jul 23, 2024
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Last activity Aug 29, 2024
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Latest activity by Hoa Tran
Hoa Tran created a post,
Dear Support Team,
At the moment, I can integrate conversation bot for Chat Messaging. My conversation bot had configure to support auto translation (same the the post) and I enabled this bot for my chat messaging.
And when installing the web widget for messaging (as the post) and I use the API core to set the locale to de, with my browser language as English, the chat messaging is shown in German (is expected behaviour).
But when I enable authentication as the document, the conversation bot is shown in English. And I cannot find the way to configure the language for the conversation bot.
I think that would be helpful to configure the language for conversation bot instead using the browser language.
Thank you,
Hoa
Posted Aug 29, 2024 · Hoa Tran
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Hoa Tran created a post,
Dear Support Team,
At the moment, I can integrate conversation bot for Chat Messaging. My conversation bot had configure to support auto translation (same the the post) and I enabled this bot for my chat messaging.
And when installing the web widget for messaging (as the post) and I use the API core to set the locale to de, with my browser language as English, the chat messaging is shown in German (is expected behaviour).
But when I enable authentication as the document, the conversation bot is shown in English. And I cannot find the way to configure the language for the conversation bot.
I think that would be helpful to configure the language for conversation bot instead using the browser language.
Thank you,
Hoa
Posted Aug 29, 2024 · Hoa Tran
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Hoa Tran commented,
Hi there,
Follow the document, the messaging Web Widget allows authentication of users so that their identity can be verified by agents using Zendesk. I already implemented and in the conversation bot, I enable auto translation feature for bot message for german. I set the locale for message web widget as German. But it always shown in english (the default one). How can I configure the make the bot message shown in German? Note that, in case I'm not use API login, it shown as expected.
View comment · Posted Aug 26, 2024 · Hoa Tran
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Hoa Tran commented,
Hi all,
I setup a conversation bot which lives on messaging channel.
I follow the document to show web widget, I set the locale to de
. But the conversation bot show text in English which is my browser locale.
How can I configure to make the conversation bot use de
locale? Thanks
View comment · Posted Aug 23, 2024 · Hoa Tran
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