Recent searches
No recent searches

Arick Hauschild
Joined Oct 03, 2024
·
Last activity Feb 12, 2025
Following
0
Followers
0
Total activity
10
Votes
5
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Arick Hauschild
Arick Hauschild commented,
I need this feature. There are much cheaper systems with far fewer features that can do this.
View comment · Posted Feb 05, 2025 · Arick Hauschild
0
Followers
1
Vote
0
Comments
Arick Hauschild commented,
We have a similar use case, where our internal BA/QA and Dev teams are light agents so that they can assist our HD team as needed, as well as being able to write KB articles for our end users. All of these BA/QA and Dev staff need to open tickets with the HD staff for their own needs. It's quite annoying that they have to use internal comments via Support exclusively to communicate with us about their own needs.
View comment · Posted Jan 31, 2025 · Arick Hauschild
0
Followers
0
Votes
0
Comments
Arick Hauschild created a post,
Currently, ZD only supports configuring the user's primary/login email by using the claim “name”. It would be helpful if we could also add a user's secondary email by using a claim called “email” that sets their secondary email address.
Posted Oct 03, 2024 · Arick Hauschild
1
Follower
1
Vote
1
Comment