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Philip Jin

Joined Oct 17, 2024

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Last activity Oct 25, 2024

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Latest activity by Philip Jin

Philip Jin commented,

CommentSlack integration

Any update on custom ticket forms?  We need this feature to comply with help center user form.

View comment · Posted Oct 25, 2024 · Philip Jin

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Philip Jin created a post,

Post Feedback - Apps and integrations (Platform)

After integrate Zendesk and Slack, we may allow customer to submit ticket through slack channel. However , is there any way to customize the new ticket form as Help Center create request form ? Thus we can save some time to interact with customer.

Posted Oct 25, 2024 · Philip Jin

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