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Agatha
Joined Feb 07, 2025
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Last activity Feb 07, 2025
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Latest activity by Agatha
Agatha commented,
Community comment Feedback - Zendesk AI and automation
100% agree, the Answer Bots are a great feature but analyzing the information for improvement one by one is not realistic.
The export feature would allow a way more accurate and organized process.
I also have the same issue regarding matching tickets with the bot conversations, which is a incredible way to understand what is missing in the bots/help centers.
View comment · Posted Feb 07, 2025 · Agatha
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