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Nicole Jacobs
Joined May 08, 2024
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Last activity May 23, 2024
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Latest activity by Nicole Jacobs
Nicole Jacobs commented,
Hi Audrey Ann Cipriano ,
No unfortunately there are not in the suspended folder either.
View comment · Edited May 23, 2024 · Nicole Jacobs
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Nicole Jacobs commented,
Hello,
We noticed that if a customer send us an email from their Zendesk account to our Zendesk account (they are sending us an email using their Zendesk email address support@XXX.zendesk.com) they don't show up in our Zendesk, we do receive them in our Outlook mailbox. How can we fix that?
View comment · Posted May 22, 2024 · Nicole Jacobs
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Nicole Jacobs commented,
Is it possible to change the name of the label. For example in the first chart change the names of Task, Problem, Incident and Question. I am able to do this in the color legend but not when i disable the color legend and try to make changes to the names in the chart itself.
View comment · Posted May 08, 2024 · Nicole Jacobs
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