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Carlo Soresina

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Latest activity by Carlo Soresina
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    Carlo Soresina commented,

    1. Support
    2. ...
    3. Channels
    4. Configuring components in the Web Widget

    Hi Dan, So some additional info. So with the changes we did we were able to change the label of the widget when minimized, see below:   The problem is on the expanded widget, on the contact form w...

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    • Carlo Soresina
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    Carlo Soresina commented,

    1. Support
    2. ...
    3. Channels
    4. Configuring components in the Web Widget

    Hi Dan, We tried accessing the link you sent us https://developer.zendesk.com/embeddables/docs/widget/settings#chatlabel to change some of the labels of the widget. We followed the instructions, bu...

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    Carlo Soresina commented,

    1. Support
    2. ...
    3. Channels
    4. Configuring components in the Web Widget

    Hi Dan,   A couple of questions:   1. We would like to change the text "Leave us a message" on the widget to something different as well as customize the text "How can we help you?" - how can I do ...

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    • Carlo Soresina
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