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Craig Conaway
Joined Jan 28, 2025
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Last activity Jan 28, 2025
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Latest activity by Craig Conaway
Craig Conaway created a post,
Post Feedback - Chat and Messaging (Chat)
From a WFM perspective, I need a simplified Live data option to display total messages in a New status and an option to display the max wait time of those New messages. Why does Zendesk have to be so complex when giving you everything when a simplified way of showing data is nowhere to be found.
Posted Jan 28, 2025 · Craig Conaway
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