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Vina Liao's Avatar

Vina Liao

Joined Jun 11, 2024

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Last activity Jun 12, 2024

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Latest activity by Vina Liao

Vina Liao commented,

Community comment Q&A - Objects, workspaces, and rules

Hi Arianne, thanks for getting back to me! I’m trying to set up a trigger that informs us when our call wait queue exceeds 5 calls. Are you aware of any features that can help us achieve this?

View comment · Posted Jun 12, 2024 · Vina Liao

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Vina Liao created a post,

Post Q&A - Objects, workspaces, and rules

Hi Zendesk Support Team,

 

We are looking to set up a trigger in Zendesk that activates when the number of tickets exceeds a certain threshold. Could you please guide us on how to configure this trigger? Thanks!

Posted Jun 11, 2024 · Vina Liao

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