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Michael Hixson

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Latest activity by Michael Hixson
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    Michael Hixson commented,

    I should say, per David's original comment: automated even distribution = happy support agents = happy supervisors :)

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    Michael Hixson commented,

    We would love this functionality for our incoming tickets via email and dropbox, as well as incoming chats via the integrated Zendesk chat client.  Even distribution = happy support agents = happy...