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Kokoro Ibaragi's Avatar

Kokoro Ibaragi

Joined Jul 18, 2024

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Last activity Jul 18, 2024

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Latest activity by Kokoro Ibaragi

Kokoro Ibaragi commented,

CommentUsing themes and customizing your Help Center

Hi all,

Regarding this note:

> On Suite Growth and Professional or Support with Guide Professional, you have an option to add custom pages, but you won't be able to use them

Does that restriction apply to a custom page that is a part of an external theme too? For example, orgs with Guide Professional Plan using a theme containing a custom page within its code base can apply such themes but cannot publish custom pages in them?

As a big enterprise we have several brands and orgs that use zendesk with different plans and individual licensing contracts, while they use the same common code base for theming; some of our brands being not able to use custom pages depending on their licensing will break the planned functionality for us using custom pages in our common theme's code base.

View comment · Edited Jul 18, 2024 · Kokoro Ibaragi

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