ServiceDesk
- Total activity 55
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Activity overview
Latest activity by ServiceDesk-
ServiceDesk commented,
Hi, Give an ability to export in a csv file the list of the drop-down items ?For the moment I only see the copy/paste function. Thx.
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ServiceDesk created a post,
Missing metric
Hi explore team, I'm trying to reproduce in explore a chart/table I used in Insights to measure the duration of the status New. In Insight the metric was so:I've created a similar for the maximum a...
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ServiceDesk commented,
I noticed a little problem with the PDF export.On my table I hide the applied filters, but on the PDF, they're displayed. In the export dialog box, the check boc Applied filters is unchecked. Can ...
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ServiceDesk commented,
It's possible to have the dashboard name for the PDF file instead a token id ?
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ServiceDesk commented,
You can ignore my comment. I found the option: Tab options-> export options and then enable PDF.
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ServiceDesk created a post,
Sharing options
Hi explore team, I found the share option is too much limited, maybe because it's in test phase.But it will be cool if we can share a dashboard to at least our agents. Better will be if we can just...
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ServiceDesk created a post,
Export to PDF
Hi explore team, It will greatly appreciate if the export function can export as PDF. It's that planned? Bests Julien
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ServiceDesk commented,
The agent filter in the Leader board do the same. All People are listed than only the Agents.
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ServiceDesk created a post,
Agent activity dashoboard
PlannedHi, I was exploring the agent activity dashboard. What was my surprise when I wanted to choose agents and found that in the agent filter they're customers. It seems that the filter show all People ...
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ServiceDesk created a post,
Original Agent activity dashboard don't work
CompletedHi, I tried to have a look at the agent activity dashboard but I received an error msg (see print screen). When I read the error message, I mean ther is a problem in the database or the query.