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cha taesoo
Joined May 22, 2024
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Last activity May 23, 2024
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Latest activity by cha taesoo
cha taesoo commented,
I checked the console log where there was a problem with the JWT token I made.
1. “userId” should not be used.
2. The “scope” is missing.
I've checked the above two and it's currently being called normally. Thank you for your care.
View comment · Posted May 23, 2024 · cha taesoo
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cha taesoo commented,
thank you for reply Beatrice Schembri.
I made "external_id" a String with the hint you gave me, but it's still getting 401 errors. TT
View comment · Posted May 23, 2024 · cha taesoo
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cha taesoo commented,
Additionally, in the case of JWT, it will be delivered as follows.
And the part where the received JWT value is put in the SDK is as follows.

View comment · Posted May 22, 2024 · cha taesoo
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cha taesoo created a post,
After looking at the documents provided by Zendesk, we are making JWT on our server and delivering it to the app. If you deliver the JWT to Zendesk through the loginUser function within the SDK, you are currently getting 401 errors, so the work will not proceed.
I've been looking at the document for days now, but I couldn't figure out where it was wrong.
Posted May 22, 2024 · cha taesoo
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