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Kristoffer Førde Aarskog's Avatar

Kristoffer Førde Aarskog

Joined Oct 02, 2024

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Last activity Nov 28, 2024

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Latest activity by Kristoffer Førde Aarskog

Kristoffer Førde Aarskog commented,

Community comment Feedback - Ticketing system (Support)

This is also a feature we would like back. My agents are requesting this. An update on this ticket would be nice, since the last official answer was back in April 2024. 

View comment · Posted Oct 29, 2024 · Kristoffer Førde Aarskog

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Kristoffer Førde Aarskog commented,

Community comment Feedback - Ticketing system (Support)

I have the exact same issue and I would hope this *small* issue could be resolved. 

We often get multiple attachements from our customers. It could be up to 10-15 receipts in one email (via a custom form). When this happens the width of the agent layout (Conversation) suddenly gets a horizontal scrollbar. This is very annoying for my agents, especially those who are not working with big monitors. 

It would be ideal if these attachements would just wrap when meeting the width of the Conversation window. This should all be responsive design - but everything is responsive except the attachments. 

View comment · Posted Oct 02, 2024 · Kristoffer Førde Aarskog

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