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Peter Gustafsson

Joined Aug 09, 2024

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Last activity Aug 09, 2024

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Latest activity by Peter Gustafsson

Peter Gustafsson commented,

CommentWeb Widget documentation

We're building a chat with 100% custom UI using Smooch SDK's.
I have created a custom field for “App Market” which I would like to use to send metadata about the users selected market/country. The idea is to use this value in a trigger to assign tickets to different agents.
But I'm having trouble finding a way to set that metadata from the app using your SDK. We are using Sunshine Conversations for iOS and Android (Smooch)
The class reference for iOS only lists a getter for metadata. 
https://docs.smooch.io/api/ios/Classes/SKTConversation.html#/c:objc(cs)SKTConversation(py)metadata

Do we need to use the REST API  to set the metadata?

The REST endpoint I'm thinking of using.
https://docs.smooch.io/rest/#operation/updateConversation

View comment · Posted Aug 09, 2024 · Peter Gustafsson

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