Kathryn Joseph

Total activity 7
Last activity April 28, 2019 18:08
Member since September 18, 2017 19:54

Following 0 users
Followed by 0 users
Votes 1
Subscriptions 3

Activity overview

Latest activity by Kathryn Joseph

Kathryn Joseph commented, January 10, 2018 19:39
As an admin, why can't I see all the macros created and used throughout ZD. It would be great to be able to grab a macro created by a TM and clone it, modify it and then share it with a group so m...
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- Kathryn Joseph
- Created January 10, 2018 19:39
- 0 votes
Kathryn Joseph created a post, September 18, 2017 17:51
Edit Agent Status as Needed
Answered
1. Community
2. Chat and Message - Product Feedback & Discussion
The ability to edit my agents status in case they walked away from their desk but are still showing as 'available' for a chat. Admin has the ability to control this for the agents in 'Talk' but it...
- Kathryn Joseph
- Created September 18, 2017 17:51
- 2 followers
- 1 comment
- 1 vote
Kathryn Joseph commented, September 18, 2017 16:23
Agreed - We are a small team so that capability is very necessary. I can control it in 'Talk' why not in 'Chat'.
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- Kathryn Joseph
- Created September 18, 2017 16:23
- 3 votes

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