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Jamie Danjoint
Joined Jun 23, 2024
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Last activity Oct 11, 2024
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Latest activity by Jamie Danjoint
Jamie Danjoint commented,
We are in the process of onboarding over 80 locations. For the most part, the request types are fairly standard but there are some locations where they offer an additional service that isn't offered at other locations. I need the ability to show an additional form for the locations that offer this additional service. Not being able to do this means that customers from the other locations could select this form thinking that service is offered to them when it isn't. This is a poor customer experience and can cause them to become frustrated and cause unnecessary ticket volume into Support.
View comment · Posted Oct 05, 2024 · Jamie Danjoint
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Jamie Danjoint commented,
Here is the feature request you can vote for: https://support.zendesk.com/hc/en-us/community/posts/4624230371866-Enable-end-users-to-view-all-their-multibrand-requests-on-a-single-Help-Center
View comment · Posted Sep 05, 2024 · Jamie Danjoint
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Jamie Danjoint commented,
FYI - This was also requested in this post: https://support.zendesk.com/hc/en-us/community/posts/7157300166042-Multi-Brand-Article-Sharing-in-Zendesk-Guide
View comment · Posted Sep 05, 2024 · Jamie Danjoint
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Jamie Danjoint commented,
Thank you for the follow-up!
View comment · Posted Aug 02, 2024 · Jamie Danjoint
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Jamie Danjoint commented,
There is an existing feature request for this that was created 5 years ago. You may want to vote on that one: https://support.zendesk.com/hc/en-us/community/posts/4409222743578-New-field-type-Time
View comment · Posted Jul 29, 2024 · Jamie Danjoint
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