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Tao Stadler

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Activity overview

Latest activity by Tao Stadler
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    Tao Stadler commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Using Zendesk Chat in Support

    Are there plans to display Article Recommendations inside the chat tool, similar to how they appear in the Ticket Submission form? This would be a tremendous help for ticket deflection.

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    • Tao Stadler
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    • 2 votes
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    Tao Stadler created a post,

    Tracking adoption ny end users

    1. Community
    2. Insights Q&A

    For me, adoption of the Help Center by our end users has a direct correlation to adoption of our software by those same users. Therefore, I'm looking to track the adoption of our Help Center by our...

    • Tao Stadler
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    • 2 followers
    • 1 comment
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