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Phil Thelen

Joined Jun 12, 2024

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Last activity Jun 12, 2024

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Phil Thelen commented,

Community comment Feedback - Ticketing system (Support)

We solved the problem with a side conversation to the assignee itself. This creates a block in the ticket that looks like a internal note. 

Of course you create some kind of “junk” as side conversation, but it works for us.

View comment · Posted Jun 12, 2024 · Phil Thelen

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