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Chen Gabbay

Joined Jun 24, 2024

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Last activity Dec 01, 2024

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ACTIVITY OVERVIEW

Latest activity by Chen Gabbay

Chen Gabbay commented,

Community comment Developer - Zendesk APIs

This issue is with a customer’s account, and they are confirmed to be on an Enterprise plan. They are encountering 503 errors on every call to the audit logs endpoint. If needed, please email us privately for the customer’s details.

View comment · Posted Dec 01, 2024 · Chen Gabbay

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Chen Gabbay commented,

Community comment Developer - Zendesk APIs

Yes, it happens on the Enterprise plan. I also changed the per_page parameter to 1 and still got the same error.

View comment · Posted Jun 27, 2024 · Chen Gabbay

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Chen Gabbay created a post,

Post Developer - Zendesk APIs

Hi!

We are building integration for Zendesk and we face an error trying to collect audit logs.

we use GET request to this url : https://{subdomain}.zendesk.com/api/v2/audit_logs?per_page=25 and we got 503 status code with the error message: Database timeout error

Do you have any suggestions for solving this?

Thank you.

Posted Jun 24, 2024 · Chen Gabbay

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