Recent searches
No recent searches

Vicky Mills
Joined Jun 18, 2024
·
Last activity Jun 18, 2024
Following
0
Followers
0
Total activity
1
Votes
0
Subscriptions
0
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Vicky Mills
Vicky Mills created a post,
Post Developer - Zendesk APIs
I've set redirect rules via the EAP API to redirect an archived article to a different article.
Using the Search Redirect Rules I can see the rule in place, e.g.

However, the old article still 404s, rather than redirecting.
I've tried deleting the rule and setting it again but this has made no difference.
Please could you advise on what is happening here, and how to resolve this?
Posted Jun 18, 2024 · Vicky Mills
0
Followers
3
Votes
3
Comments