Antti Rajakangas

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Latest activity by Antti Rajakangas
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    Antti Rajakangas commented,

    Is there a way of separating productivity per agent on Message? Is there a timeline of when we will be able to create Zendesk tickets for the solved Messages. Thanks, Antti

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    Antti Rajakangas commented,

    When solving the test tickets through the article, it solves the tickets without filling the mandatory fields or adding any tags to the ticket. Is there a way of tagging the ticket with the labels ...