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Ming Wen
Joined Oct 15, 2024
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Last activity Oct 15, 2024
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Latest activity by Ming Wen
Ming Wen commented,
CommentTicket basics
Hi, zendesk team,
I am a bit confused about searching by relative time. In the example of the document, to find tickets from the last 4 hours, the search condition is: created>4 hours. Isn't this meaning that the creation time is greater than 4 hours? Why exactly the opposite?
View comment · Posted Oct 15, 2024 · Ming Wen
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