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Francisco Serna
Joined Sep 26, 2024
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Last activity Feb 21, 2025
Product Manager + Zendesk System Admin
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Latest activity by Francisco Serna
Francisco Serna commented,
Widson Reis We at AvantStay would really use this feature!!!
View comment · Posted Feb 21, 2025 · Francisco Serna
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Francisco Serna commented,
Gaurav Parbat I am the admin of the AvantStay (100+ agents) account and we would find a lot of value of being able to edit this copy too. The reality is though Zendesk is super helpful as a contact center software, we deal with high value customers that when seeing messages like those that point directly at us using a contact center, feel undervalued instead of a “white glove” experience.
View comment · Posted Nov 22, 2024 · Francisco Serna
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Francisco Serna commented,
Is this this not even planned?
View comment · Posted Oct 04, 2024 · Francisco Serna
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Francisco Serna commented,
Is this still planned to be worked on? Very important feature for AvantStay
View comment · Posted Sep 26, 2024 · Francisco Serna
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