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Steve Johnson

Joined Jul 25, 2024

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Last activity Jan 07, 2025

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Latest activity by Steve Johnson

Steve Johnson commented,

CommentCall routing, greetings, IVR, and recordings

Thanks Dainne, any thoughts on why out of business hours calls are getting abandoned or non answered? 

Out of business schedules are set correctly. 

View comment · Posted Jul 25, 2024 · Steve Johnson

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Steve Johnson commented,

CommentCall routing, greetings, IVR, and recordings

Do calls outside business hours reflect as “non answered calls” in explore?

View comment · Posted Jul 25, 2024 · Steve Johnson

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