Avatar

Chao Song

  • Total activity 11
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 4

Activity overview

Latest activity by Chao Song
  • Avatar

    Chao Song commented,

    Thank you, Alex!    Looking forward to it!

  • Avatar

    Chao Song commented,

    Hi Alex,    Please see the screenshot attached. I believe I downloaded the right file.  Please let me know if that's not the case.   Thanks for your help!

  • Avatar

    Chao Song commented,

    Hi Alex, When i try to install the app, I get an error. Please see the screenshot attached. Would you please let me know how I can fix it?   Thank you!

  • Avatar

    Chao Song commented,

    Thank you, Alex! I will try it out and let you know our feedback.   Thanks!

  • Avatar

    Chao Song commented,

    Hi Daniel, Thanks for the feedback. Unfortunately, we are not just looking for the feature to capture the knowledge. It will be part of our purpose, but we will also need a feature like this to uni...

  • Avatar

    Chao Song commented,

    Hi Joe, Thanks for getting back to me so quickly. Yes, I am looking for a generic "link" between tickets. The reasons are: We don't want just to improve product bugs, we also want to make our produ...

  • Avatar

    Chao Song created a post,

    Link 2 tickets more easily

    Answered

    Currently the only way for us to link 2 tickets is to set 1 as problem and the other one as incident. However, problem means a defect on our side and incident means tichets has reported due to that...