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Mark Firman
Joined Jul 14, 2024
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Last activity Oct 08, 2024
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Latest activity by Mark Firman
Mark Firman commented,
Community comment Feedback - Ticketing system (Support)
+1 much needed feature.
View comment · Posted Oct 08, 2024 · Mark Firman
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Mark Firman commented,
Community comment Feedback - Ticketing system (Support)
Highlighting the importance of this issue: Automatically updating customer time zones is crucial for our business. The absence of this feature is creating additional work for our agents and causing confusion for our customers.
I hope that we see the ability to amend customer time zones using triggers in the next release.
View comment · Posted Jul 14, 2024 · Mark Firman
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