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David Oehler's Avatar

David Oehler

Joined Jul 26, 2024

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Last activity Jul 26, 2024

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David Oehler commented,

CommentTicket customization

In Zendesk Admin Center, when adding more Field Values in a custom User Field, how long should it take for the updates to show up in the Agent View? Is it automatic or is there a manual step required to publish/update? The User Field was previously created, but the new Field Values are not showing in the Agent view.

View comment · Posted Jul 26, 2024 · David Oehler

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