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Mark S.

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Latest activity by Mark S.
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    Mark S. commented,

    @Tori   We've had this same situation.  We and the other end of the share setup numeric ticket fields with the same name, so when we enter our ticket number, they see it on their end.  I believe th...

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    Mark S. commented,

    We were just asked if there was a way to force attachments to be added to tickets in the order they were added to the inbound email.  The example given was screenshots taken in step-order to explai...