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TJ Brown
Joined Sep 12, 2024
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Last activity Sep 19, 2024
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Latest activity by TJ Brown
TJ Brown commented,
I posted this elsewhere, but posting here as well:
+1 on this. I'm a prospective buyer who's currently demo'ing out Zendesk, and to me it seems like table stakes to have the ability to list out your known bugs (Problems) and at a glance, understand how many linked Incidents there are for each bug. I know you can do this by Problem ID, but that gives me no information at a glance because I don't know what bug a Problem ID corresponds to.
This may be a deal-breaker for us – we were really excited about switching to you guys.
View comment · Posted Sep 19, 2024 · TJ Brown
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TJ Brown commented,
+1 on this. I'm a prospective buyer who's currently demo'ing out Zendesk, and to me it seems like table stakes to have the ability to list out your known bugs (Problems) and at a glance, understand how many linked Incidents there are for each bug. I know you can do this by Problem ID, but that gives me no information at a glance because I don't know what bug a Problem ID corresponds to.
This may be a deal-breaker for us – we were really excited about switching to you guys.
View comment · Posted Sep 12, 2024 · TJ Brown
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