Helen Vickers
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Last activity
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Activity overview
Latest activity by Helen Vickers-
Helen Vickers commented,
Would it be possible to put some of the tips, for things like multiple emails per account, in the actual article so that people do not have to scroll through pages of comments looking for clarifica...
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Helen Vickers commented,
Our solution, such as it is, is to have the agents bookmark one of the views, rather than the general ZenDesk url. That way they do go to a useful page when they log in.