Lotus Themes, authorized Zendesk solution provider for Guide design and customization

1. Community
2. User Tips & Tricks
3. Beginner’s Guide to Customizing Zendesk

Hi Cira, It's awesome you've chosen Zendesk for your company. You can see various layouts in our Zendesk themes. Here are some examples of Zendesk help centers we customized for our customers: Riot...

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Edited April 03, 2020 09:47
• 0 votes

1. Community
2. Guide Q&A
3. What theme does the Zendesk website use?

Hi Bhanu, You can reach out to Lotus Themes, an official Zendesk partner for Guide customization. We've helped more than 2,000 companies to improve their Guide experience and also assist Zendesk wi...

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Edited February 10, 2020 12:07
• 0 votes

1. Community
2. Guide Q&A
3. Editing the content of a custom block

Hi Will, It seems like you're using the Iowa template from Lotus Themes. Can you please contact our developers directly? My teammates will walk you through all the questions you might have.  Best r...

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created January 23, 2020 09:05
• 1 vote

1. Community
2. Guide Q&A
3. Examples of sites using Zendesk as their primary Knowledge Base

Shedul: https://support.shedul.com/hc/en-us

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created November 29, 2019 14:42
• 1 vote

1. Community
2. Guide Q&A
3. Examples of sites using Zendesk as their primary Knowledge Base

Smartcat: https://help.smartcat.ai/hc/en-us

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created November 29, 2019 14:41
• 0 votes

1. Community
2. Guide Q&A
3. Examples of sites using Zendesk as their primary Knowledge Base

Riot Games: https://support.riotgames.com/hc/en-us

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created November 29, 2019 14:38
• 0 votes

1. Community
2. Guide Q&A
3. Examples of sites using Zendesk as their primary Knowledge Base

Ledger: https://support.ledger.com/hc/en-us

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created November 29, 2019 14:36
• 0 votes

1. Community
2. Guide Q&A
3. embedding zendesk guide into website so it looks like its part of the website - including menu

Hi Elias, This Zendesk customization requires coding. If you are good at it, you can do it on your own. Or we can help you and create the same header (and footer) as on your main website since cust...

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created November 19, 2019 09:12
• 0 votes

1. Community
2. Feedback on Gather
3. Multi-Level Community Forums

Hi there, You can get an additional level in your Zendesk community by grouping topics. If you need help with it, we can do it for you.  Best regards, Lotus Themes      

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created October 10, 2019 19:18
• 0 votes

1. Community
2. Guide Q&A
3. What theme does the Zendesk website use?

Hi Bhanu, Trapta is right that Zendesk did a great deal of customization with their help center. You can follow their guidelines and create a similar design.  However, if you have problems or don't...

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• Lotus Themes, authorized Zendesk solution provider for Guide design and customization
• Created October 07, 2019 14:27
• 0 votes