Sonja

Total activity

18
Last activity

August 16, 2019 05:41
Member since

September 24, 2015 01:45
Following

0 users
Followed by

0 users
Votes

2
Subscriptions

10

Activity overview

Latest activity by Sonja

Sonja created a post, June 14, 2019 02:18
Shutting down an organization, its users and its tickets without spamming (sending emails)?
1. Community
2. Support Q&A
We have a few "former" clients that we would like to close all tickets for, without sending them any emails.It would also be nice to be able to mark the organization and its users as inactive.
- Sonja
- Edited June 14, 2019 02:19
- 2 followers
- 1 comment
- 0 votes
Sonja commented, December 03, 2018 07:10
+1 for desktop notifications. How is this not already native???
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- Sonja
- Created December 03, 2018 07:10
- 3 votes
Sonja commented, May 20, 2018 00:56
@avi - would love to help beta test and hear more about your progress.
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- Sonja
- Created May 20, 2018 00:56
- 0 votes
Sonja commented, July 21, 2017 04:27
Has this been addressed by Zendesk ? Hard to believe this is not an option!
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- Sonja
- Created July 21, 2017 04:27
- 2 votes
Sonja commented, May 19, 2017 03:23
Kristen - can you elaborate on " they couldn't easily surmount the problem of scale presented by the end-users data set" ? I do not understand why adding a cc by a trigger or automation would be ma...
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- Sonja
- Created May 19, 2017 03:23
- 1 vote
Sonja commented, May 19, 2017 03:17
This is the most important missing feature for us. Why after 7.5 years is it's status going backwards from planned to "we are not sure why we cannot do this" ?
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- Sonja
- Created May 19, 2017 03:17
- 1 vote

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