Sonja
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Activity overview
Latest activity by Sonja-
Sonja created a post,
Shutting down an organization, its users and its tickets without spamming (sending emails)?
We have a few "former" clients that we would like to close all tickets for, without sending them any emails.It would also be nice to be able to mark the organization and its users as inactive.
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Sonja commented,
+1 for desktop notifications. How is this not already native???
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Sonja commented,
@avi - would love to help beta test and hear more about your progress.
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Sonja commented,
Has this been addressed by Zendesk ? Hard to believe this is not an option!
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Sonja commented,
Kristen - can you elaborate on " they couldn't easily surmount the problem of scale presented by the end-users data set" ? I do not understand why adding a cc by a trigger or automation would be ma...
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Sonja commented,
This is the most important missing feature for us. Why after 7.5 years is it's status going backwards from planned to "we are not sure why we cannot do this" ?