Jiri Fait
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Total activity102
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes35
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Subscriptions45
Activity overview
Latest activity by Jiri Fait-
Jiri Fait commented,
Hi Brett, thanks for the suggestion but the App is useless if you have Markdown, it works only with Rich Text. We already tried and verified with the app developer. There seems to be no way how to ...
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Jiri Fait commented,
Hi, did anybody find out how to create Tables in Mardown then? I tried Liquid - not working, tried html - not working either... So I was wondering if anyone found any solution to this, we really ne...
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Jiri Fait commented,
Hi, any placeholder for agents latest comment? (nevermind if its public or private)
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Jiri Fait commented,
Hi, what if we wnat to have more than one ticket sharing channels, how do we differentiate them in business rules. I mean there is only the condition Channel - Ticket Sharing. If we share with comp...
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Jiri Fait commented,
This request has been around for ages, no updates from ZD side though...
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Jiri Fait commented,
Hi everyone, just to be sure, a comment from a user added under our own wall post (company created post) still not becomes a ticket? Or it finally does?
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Jiri Fait commented,
Definitely a +1 here too. We use the triggers (tags) to manage this but it would be much easier if it was pre-built indeed.
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Jiri Fait commented,
Dear Zendesk developers is it really that difficult to implement this feature? It takes you more than 3 years already! :-)
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Jiri Fait commented,
Please see https://roundrobin.zendesk.com/hc/en-us/articles/115002537125-Security-and-privacy for details It says: Is Round Robin compliant with EU General Data Protection Regulation (GDPR)? No. So...
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Jiri Fait commented,
Hi, I am trying to add our WeChat account QR code to some agents' signature but the result is that the image is enlarged. I tried to find a command in Markdown to adjust the image size but all comm...