
IZEA Admin
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Last activity
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Activity overview
Latest activity by IZEA Admin-
IZEA Admin commented,
Thank you so much guys! I'm going to toy around with this information and see what I come up with. :)
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IZEA Admin commented,
Thanks Colin. I think I need a little more help with the First Reply Time graph though. I see the "Tickets by First Reply" report, but I'm not really sure how I can tweak that to display "Tickets b...
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IZEA Admin created a post,
[Request]: Help creating a report in GoodData/Insights
AnsweredHi! I'm looking for some help in recreating the "Tickets by Channels" and "First Reply Time" reports zendesk has in the reporting overview. Attached are screenshots of the reports in question. Tha...