Intis Kalnins

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Recent activity by Intis Kalnins Recent activity Votes
  • We are just setting up Voice for our customer service team and I'm not sure how the call flows work. When agents aren't available what happens? Is there a message for that? Our current phone system...

  • I'm using a form for customer feedback and it asks for the description and then shows my custom fields asking what the feedback relates to. Looks a bit stupid after they've just explained it all in...