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Allison Fortson's Avatar

Allison Fortson

Joined Jan 14, 2025

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Last activity Jan 14, 2025

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Latest activity by Allison Fortson

Allison Fortson commented,

Community comment Feedback - Apps and integrations (Platform)

Hey hey! Any chance we could enable OOO assignment for side conversations? When an agent is marked OOO, we aren’t able to assign new tickets, but we are able to assign side conversations. There’s no indication that an agent is OOO when assigning a side conversation! 

View comment · Posted Jan 14, 2025 · Allison Fortson

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