Patrick Harland-Lee
Zendesk Admin & Senior Manager for Client Support at Serraview Australia.
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Activity overview
Latest activity by Patrick Harland-Lee-
Patrick Harland-Lee commented,
We just released our Community today, whilst sending our clients newsletters (and hosting them on Guide) promoting it, especially for discussions around how they are tackling these challenges or ef...
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Patrick Harland-Lee commented,
This would be a great addition and would help us be more efficient when providing links to answers/discussions to clients!
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Patrick Harland-Lee commented,
I for one am becoming a Community Moderator in addition to my normal job, so I don't have time to deal with tickets and emails related to this. What I would love is a dashboard that shows me a list...
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Patrick Harland-Lee commented,
I'd be cautious about turning on Community without any kind of spam filter as well... is this something Zendesk is planning?
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Patrick Harland-Lee commented,
We'd also love this as we want to be able to moderate any users that create an account with inappropriate details.
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Patrick Harland-Lee commented,
Hey Ricardo, the link to Web Widget API is broken
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Patrick Harland-Lee commented,
Doesn't this article answer this? https://support.zendesk.com/hc/en-us/articles/360036163694?input_string=community+activity+reporting
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Patrick Harland-Lee commented,
Any updates on this limitation? Are there any plans to work on it in the short or long term?
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Patrick Harland-Lee commented,
Just out of interest, what are some implications of letting users sign in with their social media accounts?
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Patrick Harland-Lee commented,
Link to 'Enabling social and business account single sign-on' is broken