Patrick Harland-Lee
Zendesk Admin & Senior Manager for Client Support at Serraview Australia.
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Activity overview
Latest activity by Patrick Harland-Lee-
Patrick Harland-Lee commented,
Any updates on this limitation? Are there any plans to work on it in the short or long term?
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Patrick Harland-Lee commented,
Just out of interest, what are some implications of letting users sign in with their social media accounts?
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Patrick Harland-Lee commented,
Link to 'Enabling social and business account single sign-on' is broken
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Patrick Harland-Lee commented,
Hey Nicole, any updates on this? I guess there were some surprises in the dev process 😛
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Patrick Harland-Lee created a post,
Moderate Only New Posts, Not Comments
We want to only approve new Posts, but we want every comment to be added instantly (otherwise we'll be creating too much work for ourselves). Is there a way (or could an enhancement be raised) to i...
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Patrick Harland-Lee created a post,
Community - Moderate Only New Posts, Not Comments
AnsweredWe want to only approve new Posts, but we want every comment to be added instantly (otherwise we'll be creating too much work for ourselves). Is there a way (or could an enhancement be raised) to i...
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Patrick Harland-Lee commented,
Oh, so we're saying the Conditional Forms doesn't let you make a conditional field mandatory upon ticket update? Only on ticket Solved?
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Patrick Harland-Lee commented,
I was able to do this (unless you guys have a different problem to me) using the built-in Conditional fields app by going to your condition and click the Required button in the top-right, then chec...
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Patrick Harland-Lee commented,
You can actually do this using the built-in Conditional fields app by going to your condition and click the Required button in the top-right, then check the box next to the field you want to be con...
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Patrick Harland-Lee commented,
Hey Amy, thanks for that, I think that makes sense. So I leave the Default as blank, then change all our people in the support group to Support? I'm still having trouble filtering out everyone in m...