Trapta

1. Using Guide
2. Using themes and customizing your Help Center
3. Help Center templating cookbook (Guide Professional and Enterprise)

Hi @Robert Cabral, I think it's because according to the document when you replace the code of section template with the code mentioned in the document, you remove the else condition too which chec...

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• Trapta
• Created April 07, 2019 12:14
• 0 votes

1. Using Guide
2. Using themes and customizing your Help Center
3. Using the Help Center templating language (Guide Professional and Enterprise)

Hi @Joakim Eide, You can use {{@index}} to get nth-element from an array. Please look at the below code to get an idea: {{#each categories}} {{#is @index 1}}  // Your code goes here {{/is}}{{/e...

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• Trapta
• Edited April 07, 2019 18:34
• 2 votes

1. Community
2. Guide Themes and Customization
3. Edit "Your request was successfully submitted" confirmation

@Danny Cohen, it's probably behaving this way because you are using 'indexOf("Your request was successfully submitted.")' which will work only for English and not for other languages as t...

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• Trapta
• Created April 02, 2019 05:22
• 0 votes

1. Using Support
2. Support tips
3. Updating the breadcrumbs in Help Center to match a custom Community name

Hi @Manuel, Try below code by pasting it at the bottom of your style.css file: .breadcrumbs, .breadcrumbs li {display: flex;}.breadcrumbs li:first-child > a { color: transparent; width: 15px;}...

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• Trapta
• Created March 29, 2019 05:27
• 0 votes

1. Community
2. Guide Themes and Customization
3. Logo image can not be attached to the guide category.

Hi @gaebang.kim Try using {{#is}} helper as mentioned in this tip: https://support.zendesk.com/hc/en-us/community/posts/115008316527-Adding-images-icons-into-the-Copenhagen-Theme Let me know if thi...

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• Trapta
• Created March 25, 2019 05:56
• 0 votes

1. Community
2. Guide Themes and Customization
3. Customizing placeholder text in search

Hi @Dru Kepple Take a look at this tip : https://support.zendesk.com/hc/en-us/community/posts/115006078407-Add-multilingual-welcome-note-placeholder-text-in-search-box-along-with-user-name Let me k...

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• Trapta
• Created March 25, 2019 05:54
• 0 votes

1. Community
2. Support Troubleshooting and Q&A
3. Hiding a Category

@Anh Legiang, marking sections or category as draft is the only easiest way to hide category. Ofcourse, you can always hide it using some JS code but that will be a hassle. Thanks

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• Trapta
• Created March 25, 2019 05:52
• 0 votes

1. Community
2. Support Troubleshooting and Q&A
3. Color of the "Get Help" button - how to change it?

Hi @Fabrizio Salvadori, Please share the URL of your HC or the screenshot of what is happening for us to get a better understanding of the issue and provide you the assistance. Team Diziana

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• Trapta
• Created March 24, 2019 10:19
• 0 votes

1. Community
2. Support Troubleshooting and Q&A
3. Hiding a Category

Hi @Anh, there are several ways you can hide the category. If you do not want the articles to be shown to end users and anonymous users then you can simply change the visibility of articles and the...

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• Trapta
• Created March 24, 2019 10:09
• 0 votes

1. Community
2. Guide Themes and Customization
3. Change colour of unvisited links in article body

Hi @Susana Fernandez Try putting below code in your style.css file. You can change the color code as per your need. .article-body a {color: #1F73B7;}   Let me know if you face any issues.   Team ...

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• Trapta
• Created March 15, 2019 06:55
• 0 votes