Trapta

1. Community
2. Guide Q&A
3. Display section names on article page

Hi Emil Pop, Apologies for the late reply. The information you have provided is too much which is rather confusing than being helpful. Please simply provide the screenshot of your browser console s...

• View comment
• Trapta
• Created June 27, 2020 11:37
• 0 votes

1. Community
2. Support Q&A
3. Put Free text in HC default ticket form

Glad to hear that you got it working. :)

• View comment
• Trapta
• Created June 23, 2020 10:26
• 0 votes

1. Community
2. Support Q&A
3. How can I change t helper default translation text

Hi Yilin Wei, Please take a look at this post https://support.zendesk.com/hc/en-us/community/posts/360047761854-Put-Free-text-in-HC-default-ticket-form-?page=1#community_comment_360011864634 Let me...

• View comment
• Trapta
• Created June 23, 2020 10:20
• 0 votes

1. Community
2. Support Q&A
3. Put Free text in HC default ticket form

Hi Andrea Villa, Please try editing the new_request_page.hbs template of your theme and search for {{t 'submit_a_request'}}. Put the above-mentioned div right after {{t 'submit_a_request'}}. Let us...

• View comment
• Trapta
• Created June 23, 2020 10:18
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Help Center CSS cookbook (Guide Professional and Enterprise)

Hi Genevieve, Please try putting the below code at the bottom of your style.css file and let me know if it works for you. zd-autocomplete-title-multibrand {color: green !important;} Thanks

• View comment
• Trapta
• Created June 23, 2020 10:12
• 0 votes

1. Community
2. Guide Q&A
3. Display section names on article page

Hi Emil Pop, May you please post a screenshot of your console or if you may share the URL of your HC then that will helpful for me to provide you fix for your issue. Thanks Trapta

• View comment
• Trapta
• Created June 23, 2020 10:07
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Help Center CSS cookbook (Guide Professional and Enterprise)

Hi @Genevieve, May you please share the URL of yoyr HC so that I can take a look at why it is not working for you? Thanks

• View comment
• Trapta
• Created June 12, 2020 15:18
• 0 votes

1. Community
2. Guide Q&A
3. Dynamic Content on Headers in Multiple Languages

Hi @Niall Adler - Mission College, This is not where it should be. Please look for "View More" or "{{#each promoted_articles}}" in your code. Thanks

• View comment
• Trapta
• Created June 09, 2020 03:42
• 0 votes

1. Community
2. Guide Q&A
3. Dynamic Content on Headers in Multiple Languages

Hi @Niall Adler - Mission College, I am not sure but it should be somewhere under {{#each promoted_articles}} in your home_page.hbs file. If you can share the screenshot of {{#each promoted_article...

• View comment
• Trapta
• Created June 05, 2020 14:38
• 0 votes

1. Community
2. Guide Q&A
3. Dynamic Content on Headers in Multiple Languages

Hi @Niall Adler - Mission College, As mentioned in my previous comment, you are using the wrong syntax of DC in theme. Please replace {{dc.header_-_all_questions}} with {{dc 'header_-_all_questions...

• View comment
• Trapta
• Created June 04, 2020 05:57
• 0 votes