Trapta commented,
Hi @mbales, You can take a look at this: https://support.zendesk.com/hc/en-us/community/posts/203416226-Expanding-images-in-Zendesk-help-center-articles-#community_comment_360000994927 Team Diziana
Trapta commented,
@Brian, Make sure that your categories and articles are published and are not in draft mode in order to make them visible to end users. Team Diziana
Trapta commented,
Hi @Chris, You can use {{#is}} instead of {{#isnt}} for the three categories you want to list. Team Diziana
Trapta commented,
Hi @Brian Scott Peterson, Categories, with no sections or articles, are not visible to end-users and anonymous users whereas managers and agent can see all the categories with or without sections o...
Trapta commented,
Hi @Ggoodman, Try creating DC for "Send us your feedback" text only and in your template code use: <p><class = "wysiwyg-font-size-medium"><a href="https://do...
Trapta commented,
Yes, just add the below line too with the above code: .blocks-item:hover .blocks-item-title {display: none;} Team Diziana
Trapta commented,
Hi @Robert, Go to style.css and paste the below code at the bottom of your file: .blocks-item-description{display: none;}.blocks-item:hover .blocks-item-description {display: block;} Let us know if...
Trapta created a post,
Hi, While working on the account with Zendesk Guide EAP - Multiple Theme Templates for Categories, Sections, and Articles, I found that the drop-down of templates in preview mode is not working. It...
Trapta commented,
Hi @Richard Anderson, Try replacing {{t 'submit_a_request'}} with the text you want to show. Let me know if you face any issue. Team Diziana
Trapta commented,
Hi Ruby, Try adding {{#is category.id 360000707234}}<img class="" src="{{asset 'pic.png'}}" />{{/is}} instead of {{#is id 360000707234}}<img class="" src=&quo...