Mariliam
CX Manager of Viki and Soompi
- Total activity 78
- Last activity
- Member since
- Following 1 user
- Followed by 1 user
- Votes 36
- Subscriptions 25
Activity overview
Latest activity by Mariliam-
Mariliam commented,
This is a must! About to embark in outsourcing and I cannot get this data rolling out in Explore, and it is a requirement from the vendor! Any idea if this will be happening?
-
Mariliam commented,
That makes more sense! Thanks for the clarification Brett.
-
Mariliam commented,
Hi there Brett, Thanks for getting back. As per the comparison link, the features we have that are "Enterprise only" are the following: Integrated Knowledge Capture app with publishing workf...
-
Mariliam commented,
Hi Jennifer, I notice some inconsistencies between the Pro plan and my current Guide legacy plan. I actually have some features that are available on Enterprise and not on Pro on the lists you sha...
-
Mariliam commented,
Yes! I removed the agent's access and readded and she was then able to get access. Sorry about that! I am still a bit confused about the global access settings and how some random people appear th...
-
Mariliam commented,
I have all my agents set to Viewers on Explore role but they are unable to see a dashboard on explore. The dashboard was created with newly customized datasets and I cannot share the view of the da...
-
Mariliam commented,
Any plans to make HTML work on DC displayed via triggers and automations?
-
Mariliam commented,
We would absolutely LOVE this! We are [barely] supporting 10 languages and dynamic content is so cumbersome and an all-around mess.
-
Mariliam commented,
Now that I'm about to add the 4th brand to my account, I am certainly wondering if we're ever going to see this feature prioritized. Any progress or updates will be appreciated.
-
Mariliam commented,
Hi there! I have set up the follow-up for self-solve successfully, but for some reason, I keep getting the email responses from users when they reopen the tickets as assigned to me. I noticed the...