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Hristiyan Vasilev
Joined Sep 30, 2024
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Last activity Sep 30, 2024
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Latest activity by Hristiyan Vasilev
Hristiyan Vasilev commented,
CommentZendesk messaging
We have a trigger that fires only when a client leaves good/good with comment rating which we previously used. It does not seem to be working when we switched to the customizable CSAT survey feature and included the trigger in this article:
This is the trigger that fires after a good/good with comment feedback from the client:
Edit: The trigger is set to send an email, which is not visible in the screenshot.
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View comment · Edited Sep 30, 2024 · Hristiyan Vasilev
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