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Kylie Rice
Joined Sep 30, 2024
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Last activity Sep 30, 2024
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Latest activity by Kylie Rice
Kylie Rice commented,
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Blind transfers would streamline agent workflows and reduce customer wait times by allowing instant ticket handoff without requiring acceptance. This ensures quicker resolutions, better handling of urgent issues, and improved customer satisfaction.
View comment · Posted Sep 30, 2024 · Kylie Rice
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